Privacy Policy

Beef Australia Privacy Policy

1.1 Beef Australia respects and upholds your rights to privacy protection under the National
Privacy Principles contained in the Privacy Act 1988 (Cth) in relation to the handling of
personal information.

1.2 Any information provided to the Beef Australia website will be used solely for the purposes
described below.

What do we collect and why do we collect it?
2.1 For each visitor to the Beef Australia website, we expressively collect the following non-
personally identifiable information, including but not limited to:
(a) browser type;
(b) version and language;
(c) operating system;
(d) pages viewed while browsing the website;
(e) page access times; and
(f) referring website address.

2.2 This collected information is used solely internally for the purpose of gauging visitor traffic,
trends and delivering personalised content to you while you are at or on this website.  

2.3 There may be situations in which it is necessary for us to collect information about you. 
Beef Australia collects, holds and uses personal information such as:
(a) names;
(b) addresses;
(c) e-mail addresses;
(d) phone numbers;
(e) qualifications;
(f) results of entries into Beef Australia events; and
(g) compliance with regulations and standards when participating in Beef Australia events.

2.4 We may also collect personal information, including health information from medical
practitioners, ambulance officers or other health service providers attending Beef Australia
events and personal information from other industry bodies & breed societies.

2.5 Beef Australia may collect personal information for the purpose of administering Beef Australia
events and related matters such as:
(a) publication of winners’ information in Beef Australia publications;
(b) provision of health services during Beef Australia events;
(c) maintenance of records of information relevant to qualification for future events;
(d) maintenance of records of incidents and accidents that occur during Beef Australia events;
(e) providing applicable insurance cover for participants in
certain Beef Australia events; and
(f) making claims on Beef Australia insurance in relation to any incidents or accidents in
connection with an Beef Australia event.

2.6 If you contact us with a query, request for information or sign up to one of our mailing lists
(including through our website) we will use the personal information you give us to respond to
your query or request or keep you updated on the progress of the event.

2.7 Beef Australia collect personal information in order to administer Beef Australia events and
manage our relationship with employees, contract workers and service providers. If you are an
employee or are working for us on contract, some different considerations apply given your
particular relationship with Beef Australia.

2.8 Unless you indicate a preference not to receive such material, we may also collect personal
information about you so you can receive material about future Beef Australia events or other ?
promotional opportunities. You will be able to unsubscribe at any stage if you do not wish to
receive information from Beef Australia.

2.9 From time to time, we may use customer information for new, unanticipated uses not
previously disclosed in our privacy notice. If our information practices change at some time in
the future, data collected from the time of the policy change moving forward will adhere to our
updated practices.

Who do we tell?
3.1 We may occasionally contract with other companies to provide services on our behalf,
including but not limited to, handling customer support enquiries, processing transactions or
customer freight shipping. Those companies will be permitted to obtain only the personal
information they need to deliver the service. 

3.2 Beef Australia takes reasonable steps to ensure that these organisations are bound by
confidentiality and privacy obligations in relation to the protection of your personal
information. These third-parties include:
(a) contractors supplying services to Beef Australia;
(b) co-sponsors of Beef Australia events;
(c) medical practitioners, ambulance officers and other health service providers attending Beef
Australia events;
(d) telecommunications and other service providers providing services to participants in Beef
Australia events;
(e) insurance providers, in order to provide applicable insurance to participants or to make claims
under Beef Australia’s insurance in relation to incidents or accidents that occur during an Beef
Australia event; and
(f) other industry bodies and breed societies recognised by the Beef Australia.

3.3 If you are a member we have informed about the possibility of providing third party
promotional opportunities, and you have not indicated that you prefer not to receive them, we
may disclose your information to third parties so they can provide you with these promotional
opportunities. We will generally tell you more about who we share information with and why in
the context of your particular dealing with us.

3.4 If legal or health and safety issues arise, we may also have to make disclosures to relevant
organisations to deal with these matters.

How we hold personal information
4.1 We will take reasonable steps to protect your personal information from misuse, loss,
unauthorised access and modification or disclosure. If we no longer require the use of your
personal information, we will take reasonable steps to destroy or permanently de-identify it.

4.2 The internet is not always a secure environment. If you use the Internet to send us any
information, it is sent at your own risk.

4.3 Personal information may be stored electronically through third party data centres, which may
be located overseas, or in physical storage at our premises or third-party secure storage

5.1 Beef Australia strives to ensure security, integrity and privacy of personally identifiable
information of its customers. Beef Australia uses a variety of physical and electronic security
measures to keep personal information secure from misuse, loss or unauthorised access,
modifications or disclosure, including restricting physical access to its offices and firewalls and
secure databases.

5.2 Beef Australia ensures that any personal information that you provide during the registration
and checkout process is kept confidential and is solely used for the purpose of processing
your order. Beef Australia guarantees that the information entered on our website will not be
disclosed to any external organizations or third parties.

5.3 Your purchase is secured by eWay. Your credit card details are passed securely through
eWay’s certified secure payment process, not stored by our website. We do not store your
credit card details, they are deleted after your purchase has been completed. Payment or
debiting of your credit/debit card will be completed when you accept to complete the
transaction at checkout.

5.4 We take a firm stance against credit card fraud. If a transaction is flagged in our system, we
reserve the right to conduct any and all security checks to ensure that the owner of the card
authorises the transaction. If the requested security check is not complied with, we reserve the
right to dishonour, cancel, refund and report the transaction information with the relevant
Fraud Prevention and Banking Authorities. The decision to do so is at our sole discretion.

5.5 If you believe that your credit card details have been used against your knowledge or
permission, please contact us as soon as possible and we will assist where we can in preventing
any orders being shipped. We recommend that you also contact your bank and get a block on
the card, to prevent any future transactions being placed fraudulently.

5.6 Your email address will be used to receive information about new products and special offers
when you subscribe to Beef Australia updates. All marketing and promotional emails from Beef
Australia contain an ‘Unsubscribe’ link at the end of the email, which is an easy one click, cost
free process to opt out of receiving further messages of that type. 

5.7 In the event that you have forgotten your password to a Beef Australia user account, you can
request a new password to be sent to your registered email address. Alternatively, you can
email for assistance and you will be sent a new temporary
password to your email address. Upon receiving your new temporary password, you may
change it under your account for added security purposes.

Text marketing and notifications
6.1 By entering your phone number in the checkout and commencing a purchase, subscribing via
our subscription form or a keyword, you agree that we may send you text notifications (for
your order, including abandoned cart reminders) and text marketing offers. Text marketing
messages will not exceed 20 a month. You acknowledge that consent is not a condition for any

6.2 If you wish to unsubscribe from receiving text marketing messages and notifications reply with
STOP to any mobile message sent from us or use the unsubscribe link we provided you with in
any of our messages. You understand and agree that alternative methods of opting out, such
as using alternative words or requests will not be accounted as a reasonable means of opting
out. Message and data rates may apply. For any questions please text HELP to the number you
received the messages from. You can also contact us for more information.  If you wish to opt
out, please follow the procedures above. 

What about cookies?
7.1 A “cookie” is a small message given to your web browser by our web server. The browser
stores the message in a text file, and the message is then sent back to the server each time the
browser requests a page from the server. We make limited use of cookies on our website for
the purposes of providing you with access to Beef Australia services. We do not match cookies
to your details and we do not use cookies to track your movements after leaving this website.

Links to third party websites
8.1 This privacy policy extends to the information based on our website, however we may have
links to external websites. Those external websites are not covered by our privacy policy and
we recommend that you review those policies before using any third party website. If you
follow a link to any third-party website, this may allow third parties to collect or share your
personal data. Beef Australia does not accept responsibility or liability for these policies.

Changes to this privacy policy
Beef Australia reserves the right to make amendments to this Privacy Policy at any time. If you
have objections to the Privacy Policy, you should not access or use the Beef Australia website.

Accessing your personal information
10.1 You have a right to access your personal information, subject to exceptions allowed by law. If
you would like to do so, please let us know. You may be required to put your request in
writing for security reasons. Beef Australia reserves the right to charge a fee for searching for,
and providing access to, your information on a per request basis.

Comments or corrections
11.1 If you are unhappy that personal information about you has been included in one of our
publications, please let us know. Where reasonable, possible and practical, we will remove
that information at the next practical opportunity.

12.1 Information is provided on the basis that it is “as is” and without warranty or conditions of
any kind, whether expressed or implied. Beef Australia does not warranty that the service(s)
facilitated by the Beef Australia website are free from errors or bugs or defects of any kind.

12.2 Further we do not warrant that the website will be accessible without interruption at all times.
Any information provided through the Beef Australia website or downloaded in any way is
done at your own risk and judgement. While all care will be given any loss of data through
the use of the Beef Australia system will be your responsibility. Beef Australia provides no
warranty in this regard. Beef Australia assumes no responsibility for the delivery of
information or any failure to store any content, user communications or settings relating to
you. All copyrights and trademarks remain the property of their owners.

Contacting Us
13.1 Beef Australia welcomes your comments regarding this Privacy Policy. If you have any
questions about this Privacy Policy and would like further information, please contact us by
any of the following means during business hours Monday to Friday.

Principal Partners

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